Privacy Policy

Last updated: October 15, 2023

At Plaketciniz, we are committed to protecting the privacy of your personal data. This policy describes how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly to us, which may include:

• Contact details: Name, surname, email address, phone number, company name, and position.
• Professional and financial data: Information necessary for the provision of our consulting and auditing services, such as corporate data and documentation related to solvency.
• Communication data: Correspondence history, inquiries, and requests.
• Technical data: IP address, browser type, pages visited, and access times, collected via cookies and similar technologies.

2. Purposes of Processing

We use your data for the following legitimate purposes:

• To manage your request for information or for our financial certification and auditing services.
• To provide and invoice the contracted consulting services and issuance of solvency certificates.
• To send service-related communications, necessary legal or administrative updates.
• To improve our website and services by analyzing aggregated and anonymous usage.
• To comply with legal and regulatory obligations.

We do not carry out promotional marketing without your express consent.

3. Cookies and Similar Technologies

Our site uses technical cookies necessary for basic functionality (such as session management) and analytical cookies (like Google Analytics) to understand site usage. You can manage your cookie preferences through your browser settings.

4. Legal Basis and Retention

Processing is based on: (a) the performance of a contract or pre-contractual measures; (b) compliance with legal obligations; and (c) our legitimate interest in improving our services and security.

We will retain your data for as long as necessary for the purposes described, to comply with legal obligations, or to resolve potential claims.

5. Sharing Data with Third Parties

Your data may be shared with:

• Service providers: Companies that provide us with essential services (web hosting, analytical tools, legal advice), who act as data processors under contract.
• Competent authorities: Only when required by law.

We do not sell or rent your personal data. No systematic international transfers are made outside the European Economic Area (EEA).

6. Your Rights

You have the right to:

To exercise these rights, please contact us using the details in the "Privacy Contact" section. We may request information to verify your identity.

7. Privacy Contact

For any questions about this policy or to exercise your rights, contact our data protection officer:

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).